Frequently Asked Questions
Everything you need to know about bringing Eve Furniture into your home.
What is the typical delivery timeframe for large furniture items?
Most in-stock furniture items are delivered within 7-14 business days. Custom or made-to-order pieces may take 6-10 weeks depending on the complexity and material availability.
Do you offer white-glove delivery and assembly services?
Yes, we offer a premium white-glove service which includes room-of-choice delivery, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy if the furniture doesn't fit my space?
We offer a 30-day return window. If the item is in its original condition, you can return it for a refund minus a 15% restocking fee and return shipping costs.
Are your wood products sustainably sourced?
Sustainability is core to Eve Furniture. 90% of our wood products are FSC-certified, meaning they come from responsibly managed forests that provide environmental, social, and economic benefits.
Do you provide fabric swatches before I make a purchase?
Absolutely. You can order up to five fabric or leather swatches free of charge to ensure the color and texture perfectly match your home's aesthetic.
What kind of warranty comes with my furniture?
All Eve Furniture pieces come with a standard 1-year limited warranty covering manufacturing defects. We also offer extended protection plans for accidental stains and damage.